Housekeeping Office Coordinator

Position Summary

The Housekeeping Office Coordinator is responsible for providing administrative support to the Housekeeping department. This role ensures efficient communication, accurate documentation, and smooth operations of daily housekeeping activities, enabling the team to maintain the hotel’s high standards of cleanliness and guest satisfaction.

Key Responsibilities

Serve as the main point of contact for all administrative and clerical tasks within the Housekeeping department. Maintain housekeeping schedules, staff rosters, and attendance records. Prepare and distribute daily reports, including room status, inventory updates, and maintenance requests. Assist in managing linen, supplies, and equipment inventory.

Coordinate communication between housekeeping staff, front office, and other departments. Maintain accurate records of lost and found items. Support the Executive Housekeeper in implementing departmental policies and procedures. Ensure compliance with hotel standards, health, safety, and sanitation guidelines. Handle guest inquiries and requests related to housekeeping efficiently and professionally.

Requirements

Diploma or degree in Hospitality, Hotel Management, or a related field. Minimum 2 years of experience in housekeeping supervision or coordination in a 5-star hotel. Strong leadership, organizational, and interpersonal skills. Excellent attention to detail and commitment to luxury service standards. Knowledge of hygiene, safety, and environmental practices.

Ability to work flexible shifts, including weekends and holidays. Competencies: Professional, proactive, and service-oriented approach. Ability to motivate and manage a diverse team effectively. Strong problem-solving and multitasking skills.

Benefits

Green Coast Hotel- MGallery Collection is an equal opportunity employer that offers a professional and dynamic work environment, an attractive compensation and benefits package, and opportunities to fully develop your professional potential. Method of Application: All those interested can apply by choosing one of the three methods above:  Directly through Zoho Recruit  By sending their CV to hr.

greencoast.mgallery@accor.com Application deadline: 30.03.2026 * All applications will be treated with strict confidentiality according to the law No. 9887 set by the Albanian Parliament for the "Protection of Personal Data". * Only shortlisted candidates will be contacted.