Operations Manager

About Young Audiences Charter Schools Young Audiences Charter Schools (YACS) offers a unique and highly desired arts-integrated model that seamlessly aligns with the identity of the Greater New Orleans Area. With multiple schools in New Orleans and Jefferson Parish, YACS works arduously to achieve its mission of educating the whole child through arts integration and equipping all creative learners to flourish as leaders in life and learning.

YACS Creative Learners from Pre-Kindergarten through 12th grade are provided with appropriate arts-integrated learning activities and experiences designed to fulfill their potential for intellectual, emotional, physical, and social growth. Who is a Creative Educator? YACS Creative Educators educators work collaboratively to develop sound instructional strategies rooted in the foundations of arts integration.

With a dedicated focus on improving student outcomes, our school-level and network-level leadership is committed to supporting teachers in becoming transformative educators. YACS is a family of Creative Educators committed to "Academic Excellence with an Artistic Edge".

Position Summary

The School Operations Manager oversees day-to-day non-instructional operations and helps ensure campus systems run safely, efficiently, and consistently. This role partners with the Principal, Network Operations team, Facilities Manager, staff, and vendors to support transportation, staffing logistics, school food coordination, purchasing, and general campus operations.

The ideal candidate is highly organized, responsive, solution-oriented, and able to manage multiple priorities in a fast-paced school environment. MAJOR RESPONSIBILITIES AND DUTIES: (include but not limited to) Daily Campus Operations Oversee daily operational needs and address issues as they arise. Partner with the Principal and Network Operations team to improve campus procedures and efficiency.

Coordinate logistics for arrival, dismissal, meetings, field trips, special events, and other school activities. Maintain operational calendars, schedules, trackers, and procedures. Transportation, Arrival, and Dismissal Coordinate daily transportation, arrival, and dismissal operations. Route learners and maintain accurate transportation assignments.

Review route and stop needs with Network Operations and make approved adjustments as needed. Communicate bus routes, stop locations, stop times, and transportation updates to families. Respond to transportation questions and coordinate with drivers and transportation partners regarding delays or concerns. Ensure arrival and dismissal are safe, organized, and appropriately staffed.

Staff Operations, Time and Attendance Directly supervise front office staff and oversee day-to-day front office operations. Monitor staff time and attendance records and follow up on missing or incomplete information. Support substitute coordination and daily staff coverage needs. Maintain substitute and coverage records and communicate staffing needs with school and Network leadership.

Coordinate with Human Resources and other Network departments on operational staffing matters as needed. School Food Services Serve as the campus point of contact for the school's food service vendor. Coordinate meal schedules, deliveries, service logistics, and day-to-day operational needs. Communicate service concerns or changes to the vendor and appropriate Network staff.

Partner with the vendor to improve meal service efficiency and support campus-level food service processes as assigned. Purchasing and School Logistics Coordinate approved campus purchasing and maintain related records. Monitor inventory of school, office, and operational supplies. Coordinate deliveries and logistical needs for school events, programs, and activities.

Work with staff and vendors to ensure operational needs are addressed. Facilities and Operational Coordination Partner with the Facilities Manager on building-related needs that impact school operations. Communicate schedules, events, and operational priorities requiring facilities support. Work collaboratively to improve campus organization and operational efficiency.

Maintain required operational records and support school and Network compliance requirements. Perform other operational duties and special projects as assigned. Professional Conduct and Other Exhibit professional judgment and responsibility at all times. Demonstrate behavior that is professional, ethical, and responsible.

Participate in assigned morning, lunch, and afternoon duties as assigned Follow attendance policy as assigned by the supervisor. Perform other functions that may be assigned by the Administration and/or supervisor. Attend and participate in faculty meetings and serve on staff committees as required. Maintains a clean organized work environment.

Qualifications

Required Bachelor's degree preferred; equivalent relevant experience may be considered. 2 - 3 years of experience in school operations, office management, logistics, or a related field. Strong organizational, communication, and problem-solving skills. Ability to supervise staff, manage multiple priorities, and respond effectively to changing needs.

Strong attention to detail and follow-through. Proficiency with Microsoft Office and/or Google Workspace. Ability to learn and use school and operational management systems. Preferred Experience in a school, charter school, nonprofit, or similar environment. Experience with transportation, timekeeping, substitute coordination, purchasing, vendor coordination, or school operations.

Previous experience supervising office or support staff. Salary and Benefits Salary is highly competitive and commensurate with experience. YACS offers a comprehensive benefits package, including health, vision, dental, life insurance, a 401k plan and more.