Desktop Support Engineer

A desktop support engineer provides hands-on technical help , fixes computer hardware and software issues , and sets up work systems for employees Hardware Repair: Fix or replace broken computer parts, laptops, printers, and office tools . System Setup: Install operating systems, drivers, and daily work apps . Troubleshooting: Solve network connection, Wi-Fi, and VPN problems for users .

Asset Tracking: Keep a clear list of all company tech items and plan for new upgrades Operating Systems: Know how to use Windows, macOS, and Linux . IT Tools: Use remote help software and ticketing systems . Communication: Listen well and explain technical fixes in simple words . Graduate with 1-2 years Experience