Guest Services Representative

SUMMARY DESCRIPTION: Overall purpose and function of job (No longer than 3 sentences.) You are the face of hospitality—cool under pressure, warm in demeanor, and adept at juggling phone lines, guest requests, and promotional efforts. Guest Services Representatives bring traditional service values into a modern gaming and leisure environment. You’ll be the first and last impression our guests have: ensuring their day in the hotel, the casino and sun is seamless, enjoyable, and punctuated with memorable moments.