Customer Service Associate II (Cash Management)

Job Description This role involves processing permits and hydrant applications, coordinating with other department officials, and preparing required documentation. The person in this position responds to phone and email inquiries and water service requests, processes payments, and adjusts as needed. Candidates should be detail-oriented and able to supervise the permitting process within Cash Management operations.

They will gather essential documents, keep applicants informed of their application status, and address issues or discrepancies related to licenses and permits. They must have strong organizational and communication skills, as well as knowledge of Cash Management guidelines, for...