Qssu-Eacop-Orcs-Office Receptionist/Client Support

About This Job: Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan. On behalf of our client EACOP , we are looking for a competent , skilled, and experienced OFFICE Receptionist/Client Support to work in Uganda POSITION IN THE ORGANISATION Reports to: N+1 : Engineering Manager N+2 : EPS Package Manage Direct subordinates : none MISSIONS / JOB DIMENSIONS The Office Receptionist/Client support will serve as the first point of contact for visitors, clients, and staff, ensuring a professional and welcoming environment.

The role includes managing front desk operations, coordinating communication, supporting administrative tasks, and assisting with travel and logistics arrangements ACTIVITIES Front Desk & Visitor Management

• Greet and receive visitors, clients, and staff in a professional and courteous manner.
• Manage visitor sign-in, registration, and issuance of passes while maintaining updated logs.
• Direct visitors to the appropriate person or department.
• Maintain a clean, organized, and presentable reception area.
• Ensure adherence to company policies and visitor security procedures. Communication & Customer Service
• Answer, screen, and forward incoming phone calls.
• Respond to inquiries via phone, email, and in person.
• Ensure clients, callers, and visitors feel supported and valued. Mail & Deliveries
• Receive, sort, and distribute incoming mail, packages, and deliveries. Administrative & Clerical Support
• Assist with photocopying, scanning, filing, and data entry.
• Maintain office supplies inventory and place orders when necessary.
• Provide administrative support in planning and organizing company engagements and activities.
• Prepare folders, brochures, and other company information for distribution to stakeholders Travel & Logistics Support
• Provide staff with travel support, and related requirements.
• Liaise with travel agencies for bookings, payments, and follow-ups.
• Support staff in processing visas, insurance, and travel documentation.
• Assist with planning and execution of staff and stakeholder visit/tour schedules.

Requirements

QUALIFICATIONS

AND REQUIRED EXPERIENCE

• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Proficiency in MS Office and office equipment.
• Ability to handle confidential information with professionalism.
• Customer service-oriented with problem-solving skills. All candidates who meet the criteria outlined above are encouraged to apply under the job vacancy “QSSU-EACOP-ORCS-OFFICE RECEPTIONIST/CLIENT SUPPORT” Note : The deadline for applications is not later than 05:00 pm Wednesday 22nd October , 202 5 Only shortlisted applicants will be contacted. Q-SOURCING SERVTEC IS AN EQUAL OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION.