Customer Support Specialist- German language

This is a remote position. Join our team and support one of the world’s leading automotive brands! We are looking for dedicated and professional Customer Support Specialists with excellent communication skills in German and English.

Key Responsibilities

Handle incoming inquiries from customers in German via phone, email, and chat Provide accurate information and assistance related to automotive products and service Collaborate with internal teams to resolve complex customer issues Ensure a high level of customer satisfaction through timely and professional support Requirements: Minimum C1 level of German (spoken and written) ​ Intermediate level of English Previous experience in customer support or a service-oriented environment is a plus Flexibility to work in night shifts Strong communication, problem-solving, and interpersonal skills Benefits: Opportunity to work with a globally recognized automotive brand Competitive salary package Friendly, multicultural team and supportive working environment Structured onboarding and ongoing training Remote position with occasional office visits