Director, Whole Person and Community Health

Job Title: Director, Whole Person and Community Health Location: Bethesda, Maryland (Remote) Reports To: Chief Population Health Officer FLSA Status: Exempt Must provide proof of residence in one of these states: KS, MA, MD, MI, NC, NJ, NY, TN, TX, PA, VA, WA, WV, or DC ________________________________________ Founded in 1971, the National Association of Community Health Centers (NACHC) serves as the leading voice for America’s Health Centers and the people and communities they serve.

NACHC works to promote the provision of high-quality, affordable, community-based health care to everyone, particularly to underserved populations. ________________________________________ The Director leads the development, implementation, evaluation, and growth of national programs, partnerships, technical assistance, grant-funded initiatives, and tools that support community health centers (CHCs), Primary Care Associations (PCAs), Health Center Controlled Networks (HCCNs), and community partners.

________________________________________ Key Responsibilities

1. Strategic Leadership

• Partner with Chief Population Health Officer to establish and implement a strategic vision, priorities, and annual work plan for whole-person, community, and population-health initiatives
• Lead short- and long-term strategies helping CHCs improve care delivery, respond to social drivers of health, strengthen community partnerships, and address vital conditions affecting patients, families, and communities
• Guide approaches connecting patient-level assessment and support with community-level strategies, population-health goals, and systems change
• Monitor emerging research, policy developments, health care delivery trends, and promising practices relevant to whole-person care, community health, population health, and social drivers of health
• Translate research, evidence, and field experience into practical strategies, tools, publications, and recommendations for CHCs and partners
• Represent NACHC at national meetings, conferences, webinars, workgroups, and other external forums

1. Partnership Development and Management

• Develop and sustain strong relationships with CHCs, PCAs, HCCNs, public-health agencies, community-based organizations, academic partners, funders, and other national stakeholders
• Identify opportunities for strategic partnerships that expand knowledge sharing, strengthen implementation capacity, and support whole-person, community, and population-health priorities
• Support CHCs develop and strengthen partnerships connecting clinical care, public health, social services, and community-based resources
• Facilitate collaboration between CHCs and community partners to support coordinated approaches to social needs, referrals, services, prevention, and community health improvement
• Serve as a trusted resource to CHC leaders and partners seeking guidance on whole-person care models, community health, population health, social drivers of health, and related implementation strategies
• Collaborate with internal and external subject-matter experts to inform programs, resources, policy positions, and field-facing communications

1. Program Management and Execution

• Provide coordination, leadership, design, planning, implementation, measurement, and oversight of comprehensive programs that improve the health of communities through addressing social determinants of health and vital conditions
• Oversee contracts, including creating scope of work responsibilities and managing project consultants and contracted partners
• Provide strategic oversight for activities that support adoption, implementation, and appropriate use of the PRAPARE® social needs assessment tool.
• Oversee PRAPARE® licensing agreements, trademark-related activities, website content, and associated program operations
• Guide the development and delivery of training, technical assistance, implementation resources, and educational materials related to PRAPARE® and related screening, referral, and response approaches
• Maintain awareness of CHC implementation challenges, data-use needs, operational considerations, and evolving practices related to social needs assessment and response
• Support using social needs data to inform care delivery, referral processes, program planning, community partnerships, and population-health strategies

1. Policy, Research and Field Advancement

• Identify and communicate implications of emerging policy, financing, and care-delivery models for health centers’ ability to improve population health and strengthen community well-being
• Analyze federal, state, and local policy developments that may affect CHCs, patients, and communities, particularly in areas related to whole-person care, community health, population health, prevention, social needs, and payment or delivery-system reform
• Work with policy, research, communications, and other internal teams to identify implications of policy changes and support responsive strategies
• Educate decision-makers, advocates, partners and stakeholders about the social and community conditions affecting CHC patients and effective approaches to addressing those needs
• Develop, clear, audience-specific publications, briefs, presentations, digital content, and other resources that communicate evidence, promising practices, and program results

1. Staff Leadership and Team Development

• Supervise, mentor, and support assigned staff, consultants, and project teams.
• Establish clear expectations, performance goals, and accountability structures for team members
• Provide regular coaching, feedback, and performance evaluations
• Foster a collaborative, high-performing work environment that emphasizes sound judgment, responsiveness, continuous learning, and high-quality deliverables
• Support staff development through coaching, training, peer learning, and exposure to relevant professional opportunities ________________________________________ Required Qualifications
• Master’s Degree or Doctoral Degree in public health, health administration, social work, health policy, public policy, health services research, or related field (relevant combination of education and senior-level experience may be considered)
• Minimum 8 to 10 years of progressively responsible experience in public health, community health, population health, health care delivery, health policy, social drivers of health, or a related field
• Demonstrated experience leading complex programs, initiatives, grants, or portfolios with multiple stakeholders and deliverables
• Experience developing and managing workplans, budgets, contracts, timelines, reports, and performance measures
• Knowledge of social drivers of health, social needs screening and response, whole-person care, community health improvement, population-health strategy, prevention, and related health care delivery models
• Demonstrated knowledge of cross-sector approaches that connect health care, public health, social services, and community resources
• Experience using data, community assessments, program evaluation, or other evidence to inform strategic priorities, program design, and continuous improvement
• Experience working with CHCs, primary care organizations, community-based organizations, government agencies, health plans, academic institutions, or other cross-sector partners
• Demonstrated ability to develop and sustain productive internal and external partnerships
• Experience supervising staff and supporting high-performing teams
• 15% travel to NACHC events and conferences and required meetings
• Ability to attend monthly leadership meetings in the Bethesda, Maryland office as required Key Skills and Competencies
• Demonstrated ability to analyze information, synthesize evidence, identify emerging issues, and translate findings into practical recommendations
• Strong organizational, financial-management, and project-management skills; ability to manage multiple priorities in a fast-paced environment
• Commitment to high-quality, timely, and practical support for health centers and partners
• Comprehensive knowledge of whole-person care, community health, population health, prevention, social drivers of health, social needs assessment and response, and community health improvement
• Knowledge of CHC operations, relevant policy and financing issues, and cross-sector approaches linking clinical care, public health, social services, and community-based resources
• Ability to provide strategic leadership for complex programs, grants, technical-assistance initiatives, and multi-stakeholder partnerships
• Ability to develop and execute strategic plans, workplans, budgets, scopes of work, performance measures, and reporting requirements
• Strong program, grant, contract, and portfolio-management skills, including oversight of timelines, deliverables, consultants, budgets, and compliance requirements
• Ability to analyze qualitative and quantitative information; interpret evidence, policy, and emerging trends; and translate findings into practical strategies and recommendations
• Demonstrated skill in partnership development, stakeholder engagement, facilitation, and collaboration across health care, public health, social services, and community sectors
• Strong written, verbal, presentation, and facilitation skills; ability to develop clear reports, tools, publications, and educational resources for varied audiences
• Knowledge of PRAPARE® or comparable social needs assessment and response approaches; ability to support related training, technical assistance, data use, and implementation ________________________________________ At NACHC, you’ll be part of a dedicated and collaborative team working to improve the health and well-being of communities nationwide. We offer competitive compensation, comprehensive benefits, and opportunities for growth in a purpose-driven organization. Salary: $137,000 - $178,000