Service Staff

Service Staff – Fast Casual Restaurant (Lunch & Dinner) Job Type: Full-Time / Part-Time Schedule: Opening, Midday and Evening Shifts Available About Us We’re a non-tipping fast casual restaurant serving up all the freshest flavors of the Chesapeake Bay in a fast, friendly, and casual environment. Our team thrives on energy, precision, and a shared love of great food.

If you’re passionate about customer service and want to be part of a fast-paced, supportive environment, we’d love to meet you.

Job Summary

As a Service Staff member, you’ll be the face of the restaurant. You’ll greet and take care of customers during both dayparts- lunch and dinner—while maintaining high standards of quality, speed, and cleanliness. You’ll work closely with other staff members to take orders, answer the phone, run food to customers, and maintain a good customer service atmosphere.

Key Responsibilities

• Greet customers when entering or leaving the building
• Set up and stock stations with necessary supplies before each shift
• Operate our POS computer system, delivery tablets and handling money
• Maintain cleanliness and organization of your stations- dining room, bathrooms and part of the kitchen
• Follow food safety and sanitation procedures at all times
• Assist with prep work, inventory rotation, and desserts
• Taking customer orders either at the counter, online or over the phone
• Taking customer orders out to the dining room or vehicles
• Communicate effectively with team members and support a positive customer service environment
• Adapt to changing menus, specials, and seasonal offerings Qualifications
• Previous experience is preferred (but we’re willing to train the right person)
• Ability to work in a fast-paced, high-volume environment
• Strong attention to detail and commitment to quality
• Familiarity with the menu items and able to answer questions
• Reliable, punctual, and team-oriented What We Offer
• Flexible scheduling and shift options
• Opportunities for advancement and cross-training
• Staff meals and employee discounts
• A fun, inclusive, and fast-moving work environment Ready to bring the heat? Apply today and join a team that’s greeting guests, searing steaks, and serving smiles—day and night.