Network Administrator

Office of Information Technology Services (OITS) Our employees are our most valuable resource, pivotal to our success. OITS is dedicated to fostering a work environment that values work-life balance. With the state’s generous paid time off, including holidays, this ensures our employees have the time they need to rejuvenate.

We actively support our team's professional growth through tuition and certification reimbursement, empowering them to pursue their career aspirations. With ample opportunities for continued learning, we prioritize career and leadership development and mentorship. OITS is a great place to work, come join our team! Verification of identity and employment eligibility to work in the United States is required by federal law.

For a list of acceptable documents that establish these criteria, please refer to the federal Form I-9 . OITS does not provide sponsorships for this position. E-Verify: The Office of Information Technology Services (OITS) participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the U.

S. For additional information regarding E-Verify, please click here . For additional information regarding Immigrant and Employee Rights (IER) please click here . Office of Information Technology Services About the Position: Who can apply: Anyone Classified/Unclassified Service: Unclassified Full/Part-time: Full Time Regular/Temporary: Regular Eligible to Receive Benefits: Yes Veterans’ Preference Eligible: Yes This position is eligible for OITS's hybrid work program.

The candidate must work in the office three days a week. The supervisor and business needs will determine the hybrid schedule.

Compensation

Annual Salary/Hourly Rate: $65,000 - $90,000/annual Note: Salary can vary depending upon education, experience, or qualifications.

Position Summary

We are seeking a skilled and proactive Network Administrator to support the daily operation, monitoring, and administration of the KANWIN Network, including voice, data, wireless, and video services. The ideal candidate enjoys hands-on work configuring and troubleshooting Cisco networking equipment, solving complex network problems, and collaborating with cross-functional teams.

Must be detail-oriented, highly organized, and able to manage multiple priorities in a fast-paced environment. Strong communication skills, a customer-focused mindset, and the ability to work with both technical and non-technical stakeholders are essential. The Network Administrator will provide Tier II support, assist with the staging and deployment of new or replacement equipment, and ensure the network operates reliably, securely, and efficiently.

Key Responsibilities

Implementation and Deployment Prepare and configure equipment based on designs provided by Planning and Engineering. Validate Methods of Procedure (MOPs) for accuracy and completeness. Coordinate with installation technicians, service providers, and customers during deployments and service upgrades. File Change Management Approvals (CMAs) as required.

Operations and Support Provide Tier II support for escalated network issues. Troubleshoot and resolve complex LAN, WAN, and Cisco device issues. Monitor network performance and participate in on-call rotation. Collaborate with teams across Security, Application Support, and Server Administration to resolve issues. Customer Service and Documentation Deliver excellent customer service and support to end-users.

Maintain accurate documentation of configurations, troubleshooting, and network changes.

Required Skills

Hands-on experience configuring and troubleshooting Cisco networking equipment. Strong knowledge of LAN/WAN technologies, including monitoring and problem resolution. Proficiency with packet capture tools and interpreting network traffic. Understanding of dynamic routing protocols (e.g., OSPF). Strong customer service focus with effective verbal and written communication skills.

Ability to work collaboratively with remote users and technical teams. Willingness to participate in an on-call rotation.

Minimum Qualifications

Three or more years of professional experience supporting enterprise network environments, specializing in Cisco equipment. Demonstrated experience in troubleshooting, monitoring, and documenting network environments. Solid organizational skills with strong attention to detail.

Preferred Qualifications

Experience supporting Cisco Voice over IP (VoIP) environments. Familiarity with BGP, MPLS, Cisco Wireless, or SDN technologies. Ability to manage multiple projects and competing priorities effectively. Necessary Special Requirements: Ability to obtain and retain an OITS Security and KCJIS clearances are the requirements of employment and continued employment.

Disclaimer: Due to security requirements related to system access, the following will result in disqualification for this position: Felony Convictions, Felony Deferred Adjudication, Class A Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions less than 10 years, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor).

Employment Benefits: In addition to the starting salary, the State of Kansas offers a significant benefits package that is available on the first day of employment. All benefits eligible, full-time employees may elect to enroll in: Comprehensive medical, mental, dental, vision, and additional coverage Sick & Vacation leave Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave Paid State Holidays Employee discounts with the STAR Program Retirement and deferred compensation programs *This benefits package represents additional annual compensation.

Visit the Employee Benefits page for more information… Recruiter Contact Information: Name: Brenda Cripps Email: OITS_Recruitment@ks.gov Mailing Address: 900 SW Jackson St, Room 803, Topeka, KS 66612 Required documents for this application to be complete: On the My Job Applications page, verify these documents are present and valid.

Upload or delete and upload new if needed. DD214 (if you are claiming Veteran’s Preference) Inside your Job Application upload these documents: Resume (or choose existing if you have one) Cover Letter Helpful Resources at jobs.ks.gov : “How, What, & Where do I Upload Documents.” Job Application Process: First Sign in or register as a New User Complete or update your contact information on the: Careers> My Contact Information page NOTE: This information is included in all your job applications Upload required documents listed above for the Careers> My Job Applications page NOTE: This information is included in all your job applications Start your draft job application, upload other required documents, and submit them when it is complete.

Manage your draft and submitted applications on the Careers> My Job Applications page. Check your email and My Job Notifications for written communications from the Recruiter Email – sent to the Preferred email on the My Contact Information page Notifications – view the Careers> My Job Notifications page Helpful Resources at jobs.

ks.gov : “How to Apply for a Job – Instructions” and “How to Search for a Job – Instructions." How to Claim Veterans Preference Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position.

The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determined by the hiring manager. How to Claim Disability Hiring Preference Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions.

If they are qualified to meet the performance standards of the position, with or without reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager. Learn more about claiming Disability Hiring Preference: Disability Hiring Preference | Kansas Department of Administration PLEASE NOTE: The documentation verifying a person's eligibility for use of this preference should not be sent along with other application materials to the hiring agency but should be sent directly to OPS.

These documents should be scanned and emailed to Gustavo.Victoriano@ks.gov , or can be mailed/delivered in person to: ATTN: Disability Hiring Preference Coordinator Office of Personnel Services Docking State Office Building 915 SW Harrison Ave, Suite 260 Topeka, KS 66612 __________________________________________________________________________ Equal Employment Opportunity The State of Kansas is an Equal Opportunity Employer.

We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability, or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.