Residential Service Technician

Residential Service Technician Location: Chicago, IL Job Description We are seeking an experienced Service Technician for our property on Chicago's North Side. The ideal candidate is organized and professional, with a strong background in maintenance and repair. This role requires effective problem-solving skills, exemplary customer service, initiative, and the ability to work efficiently in a fast-paced environment.

If you value a company that prioritizes culture, employee satisfaction, and professional growth, consider TLC Management. The pay range for this position is $20 to $23/hr. based on experience, plus quarterly bonus potential.

Benefits

Competitive Compensation Quarterly Bonus Eligibility Travel time pay for emergency calls Medical, Dental, and Vision Insurance Life, Critical Illness and Accident Insurance An HSA and an FSA Wellness Program Employer-Paid Life Insurance Benefit Employer-Paid Long Term Disability Benefit Paid Vacation and PTO Thirteen (13) paid holidays Paid time off for your birthday and your work anniversary Two (2) volunteer days to support your favorite charitable organization(s) Paid maternity leave 401(k) with a generous employer match Employee Assistance Program Fun team building company outings Continuing Employee Education and Development Opportunity to Advance in your Career Qualifications and Responsibilities A minimum of three years of maintenance experience in a fast-paced residential community is required.

Experience in painting, plumbing, electrical, HVAC, carpentry, and mechanical systems is required. Provide excellent customer service to our residents and guests. Complete unit turns and work orders in a timely manner and up to service expectations. Collaborate with team members and supervisors to resolve complex issues.

Demonstrate a proactive approach, strong organizational skills, and attention to detail. Walk the property daily to ensure cleanliness and address maintenance issues. Perform janitorial duties as assigned and maintain common areas. Flexibility to work overtime and assist at our other residential communities when needed.

Availability to respond to after-hours emergency calls 24/7, including weekends and holidays, is required. Must be able to work Saturdays. Any other tasks as directed by the Property Manager and Service Manager.

ABOUT US

TLC Management is a Chicagoland-based company that exclusively owns, operates, and manages its residential communities. We are committed to our residents by maintaining high-quality standards and providing more than a rental apartment, but also a genuine sense of community and exemplary customer service. We strive to meet or exceed expectations through well-maintained properties, desirable locations, and responsive service.

Our culture emphasizes providing TLC to residents while also supporting ongoing training and professional development for our team. We also want team members to feel that TLC is a safe space where they can express ideas and share suggestions to help us continue evolving into a better employer that best suits their needs.

TLC Management Co. provides equal employment opportunities for all, regardless of race, color, religion, sex, national origin, age, disability, or any other legally protected classification. Our company's policy is to hire and promote the most qualified applicants and to comply with all federal, state, and local equal employment opportunity laws.