Campus Manager

Job Description – Campus Manager Job Description – Campus Manager Company: Elance Learning Provider Department: Campus Operations Reporting To: Regional Head / CEO Employment Type: Full-Time Location: Calicut / Kannur Experience: 8–12 Years Role Summary The Campus Manager is responsible for overseeing the overall operations of the campus, ensuring excellence in admissions, academics, student engagement, and administrative functions.

The role requires a dynamic leader who can drive business growth, manage cross-functional teams, deliver an exceptional student experience, and ensure smooth day-to-day campus operations.

Key Responsibilities

Campus Operations Management Manage the day-to-day operations of the campus to ensure smooth functioning. Ensure adherence to academic schedules, operational processes, and organizational policies. Monitor campus infrastructure, facilities, and overall learning environment. Coordinate with internal departments to maintain operational efficiency.

Admissions & Business Growth Drive student admissions by achieving monthly and quarterly enrollment targets. Support marketing and promotional activities to increase campus visibility. Build and maintain relationships with prospective students, parents, schools, colleges, and corporate partners. Identify local business opportunities to strengthen campus growth.

Academic & Student Success Coordinate with faculty to ensure effective delivery of academic programs. Monitor student attendance, engagement, academic progress, and retention. Resolve student concerns and ensure high levels of student satisfaction. Support placement initiatives and career development activities. Team Leadership Lead, mentor, and motivate academic and administrative teams.

Conduct regular team reviews, coaching sessions, and performance evaluations. Ensure optimum utilization of manpower and maintain a collaborative work culture. Support recruitment, onboarding, and training of campus employees. Customer & Stakeholder Management Build strong relationships with students, parents, faculty, and external stakeholders.

Handle escalations professionally and ensure timely resolution of concerns. Represent the organization during events, seminars, and partnership meetings. Reporting & Compliance Prepare and present campus performance reports and operational updates. Ensure compliance with organizational policies, academic standards, and statutory requirements.

Monitor campus KPIs and recommend improvements to enhance overall performance. P & L Management Own and manage the campus P&L by driving revenue growth, controlling costs, and achieving profitability targets. Develop and execute campus business plans and budgets while monitoring financial performance and implementing corrective actions.

Identify new revenue opportunities through admissions growth, business development initiatives, and strategic partnerships.

Required Skills

& Competencies Leadership Strong people management and team leadership skills. Ability to motivate teams and drive performance. Operations Management Experience managing branch, campus, or training center operations. Strong organizational and process management skills. Business Development Ability to achieve admissions and business growth targets.

Excellent relationship-building and stakeholder management skills. Student & Customer Focus Strong customer service orientation. Ability to enhance student experience and engagement. Excellent verbal and written communication skills. Strong analytical thinking and decision-making abilities.

Qualifications

Essential Bachelor's or Master's degree in Business Administration, Education, Management, or a related field. 8–12 years of experience in branch management, campus operations, education management, or training institutions. Experience leading teams and managing operational performance. Preferred Experience in EdTech, higher education, training institutes, or skill development organizations.

Exposure to admissions, academic coordination, student engagement, and business development.