Customer Support Associate - Makati

We are seeking a Customer Support Associate to join a growing team in Makati. The ideal candidate will provide excellent customer service by handling inquiries, resolving issues, and ensuring customer satisfaction through effective communication and support.

Key Responsibilities

Respond promptly and professionally to customer inquiries via phone, email, and chat Assist customers with their concerns and provide appropriate solutions Maintain accurate records of customer interactions and transactions Collaborate with other team members to improve customer service processes Meet or exceed individual and team performance targets Requirements At least a high school graduate Must have at least 12 months of solid BPO experience Must be conversant in both spoken and written English Amenable to work fully on-site in Makati City Amenable to work on graveyard shift and shifting schedule Can start ASAP Benefits Free HMO Free Dependents Night Differential Program Incentives Please note that this is contingent to the final company or account you'll be profiled to.