HR Assistant

Job Details: Job Location: 1818 NORTH MAIN STREET

• NILES, OH, Position Type: Full Time, Salary Range: Undisclosed, Position Summary The HR Administrative Assistant / Receptionist provides front-desk, clerical, and human resources administrative support to ensure efficient daily office operations and a positive experience for employees, candidates, and visitors. This role serves as a primary point of contact for incoming calls and visitors while supporting recruiting, onboarding, employee recordkeeping, attendance tracking, and general office administration. The ideal candidate is organized, detail-oriented, professional, and able to manage multiple priorities in a fast-paced environment while maintaining confidentiality and accuracy in employee records and HR documentation.

Essential Duties and Responsibilities

Reception and General Office Administration Greet and assist employees, customers, candidates, and visitors in a professional and courteous manner. Answer, screen, and route incoming calls using a multi-line phone system and respond to inquiries or direct requests to the appropriate department or personnel. Manage inbound and outbound calls while maintaining excellent phone etiquette and customer service.

Receive, organize, and distribute clothing orders, packages, deliveries, and incoming mail to the appropriate recipients. Maintain office and breakroom supplies by monitoring inventory and placing orders as needed. Update and maintain the Outlook calendar to ensure interviews, meetings, schedules, and related information are accurate and current.

Provide general administrative support and complete additional projects and duties as assigned by management. Human Resources Administration and Employee Records Maintain, organize, and file employee-related documentation, ensuring HR records are accurate, complete, and properly maintained in the Human Resources Information System (HRIS).

Complete the administrative portion of the employee onboarding process, ensuring required new-hire documentation is accurate and completed in the HRIS. Assist the HR team and recruiters with new-hire background checks and employment eligibility verification through E-Verify. Maintain confidentiality when handling employee information, personnel files, and other sensitive HR documentation.

Support HR administrative processes and assist with additional human resources projects as needed. Recruiting and Interview Coordination Assist recruiters with managing candidate resumes and applicant information through the Applicant Tracking System (ATS). Schedule interviews and coordinate interview details with candidates, recruiters, and HR personnel.

Confirm interview dates, times, and other relevant information to support an efficient and positive candidate experience. Maintain accurate candidate information and assist with recruiting-related administrative tasks as needed. Attendance Tracking and Reporting Review and track employee attendance logs for accuracy and completeness.

Document attendance-related write-ups and maintain supporting records in accordance with company procedures. Prepare and update weekly attendance reports and submit them to Human Resources on a weekly basis. Handle attendance-related documentation consistently and in accordance with applicable company policies. Compliance, Training, and Additional Responsibilities Follow all company policies and procedures, including attendance, workplace safety, and confidentiality requirements.

Participate in all required job-related training, including safety, technical, and role-specific training. Demonstrate flexibility in supporting additional administrative tasks, projects, and operational needs as assigned by management.

Qualifications

Required Qualifications Minimum of two (2) years of experience in an office environment performing administrative and computer-based tasks. Strong verbal and written communication skills. Excellent telephone etiquette and customer service skills. Experience handling incoming and outgoing calls using a multi-line phone system.

Proficiency with computers and standard office software, including Microsoft Outlook. Strong organizational skills and attention to detail. Ability to prioritize tasks, manage competing demands, and meet deadlines in a fast-paced environment. Ability to remain professional, calm, and courteous when communicating with employees, customers, candidates, and visitors.

Strong problem-solving skills and the ability to respond to requests with a sense of urgency. Ability to multitask effectively while answering phones, assisting visitors, and completing administrative responsibilities. Willingness to participate in all required training and take on additional projects as needed. Must be at least 18 years of age.

Preferred Qualifications

Previous experience in a Human Resources Assistant, HR Administrator, or HR administrative support role. Familiarity with Human Resources Information Systems (HRIS). Experience with Applicant Tracking Systems (ATS) and recruiting coordination. Familiarity with employee onboarding, personnel records, attendance tracking, background checks, and E-Verify processes.

Work Schedule Generally scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m., subject to business needs. Limited overtime may be required during peak season. Key Competencies Professional communication and interpersonal skills Customer service and reception management Organization and attention to detail Time management and prioritization Confidentiality and discretion Multitasking and problem-solving Data entry and recordkeeping accuracy Adaptability and teamwork Sense of urgency and accountability