Key Holder

Overview

Sales Assistant Location / Country Not specified. Purpose of the role The Sales Assistant delivers exceptional customer experience, supports store operations, and contributes to commercial performance by executing daily routines and assigned duties, and embodying Guess brand standards. The GUESS standing

• Well-groomed and natural appearance.
• Warm and welcoming attitude.
• Open and calm posture.
• Professional attitude Responsibilities Key responsibilities
• Warmly welcome customers, assist in product discovery, provide fitting room support and provide efficient service at the cash wrap.
• Execute day plans and participate in daily team briefings to understand priorities, complete selling and non-selling tasks on time, and maintain store organization.
• Follow VM and operational guidelines and support zoning execution to maintain a customer‑ready sales floor.
• Recommend products, support UPT and ATV goals, and apply customer communication guidelines and product knowledge during the sales process effectively.
• Collaborate with teammates and cross‑functional partners to ensure smooth store operations. Demonstrates reliability and professionalism by consistently adhering to scheduled working hours and maintaining excellent punctuality.
• Actively seek and apply feedback from Store Managers and teammates to improve selling behaviors and customer interactions. Managed store opening and closing procedures, ensuring the security of the premises, staff, and merchandise. Maintained cash compliance by overseeing cash handling, till reconciliation, safe drops, and adherence to company financial procedures. Supported daily store operations, supervised team members, and ensured compliance with company policies, health and safety standards, and customer service expectations.

Qualifications

High school diploma or equivalent.

• Experience: 1–2 years with previous key holder responsibilities
• Scheduled shifts may require standing during working hours and week end days.
• Good knowledge of English is an asset.
• Basic computer skills required.

Key responsibilities

• Warmly welcome customers, assist in product discovery, provide fitting room support and provide efficient service at the cash wrap.
• Execute day plans and participate in daily team briefings to understand priorities, complete selling and non-selling tasks on time, and maintain store organization.
• Follow VM and operational guidelines and support zoning execution to maintain a customer‑ready sales floor.
• Recommend products, support UPT and ATV goals, and apply customer communication guidelines and product knowledge during the sales process effectively.
• Collaborate with teammates and cross‑functional partners to ensure smooth store operations. Demonstrates reliability and professionalism by consistently adhering to scheduled working hours and maintaining excellent punctuality.
• Actively seek and apply feedback from Store Managers and teammates to improve selling behaviors and customer interactions. Managed store opening and closing procedures, ensuring the security of the premises, staff, and merchandise. Maintained cash compliance by overseeing cash handling, till reconciliation, safe drops, and adherence to company financial procedures. Supported daily store operations, supervised team members, and ensured compliance with company policies, health and safety standards, and customer service expectations. Job Requirements
• Education: High school diploma or equivalent.
• Experience: 1–2 years with previous key holder responsibilities
• Scheduled shifts may require standing during working hours and week end days.
• Good knowledge of English is an asset.
• Basic computer skills required.