Assessment Manager

The Assessment Manager provides leadership for the College's institutional assessment framework, including academic assessment, co-curricular assessment, institution-wide assessment, program review, and continuous improvement. Reporting to the Director of Data, Assessment, and Analytics, the Manager works collaboratively with faculty, Student Affairs, administrative departments, and the Teaching and Learning Unit to integrate assessment into institutional effectiveness, strategic planning, accreditation, and student success.

The position supervises the Senior Survey Researcher and ensures that survey research, assessment findings, and program review results provide meaningful evidence to improve programs, services, operations, and institution-wide initiatives, including community engagement, strategic initiatives, and other cross-functional priorities.

Responsibilities

Assessment Leadership Lead institution-wide academic, co-curricular, and institutional assessment activities. Coordinate assessment of college-wide initiatives, including community engagement, strategic priorities, student services, and other institutional effectiveness efforts. Lead and continuously improve academic and administrative program review processes.

Develop sustainable assessment frameworks, calendars, templates, reporting processes, and documentation. Support faculty and staff in developing learning outcomes, assessment methods, curriculum maps, rubrics, and improvement plans. Promote a culture of evidence and continuous improvement. Institutional Effectiveness Integrate assessment findings into strategic planning, budgeting, accreditation, and institutional decision-making.

Develop assessment dashboards and reports using appropriate reporting tools. Analyze assessment findings and connect them to student success, retention, completion, equity, and institutional performance. Present findings and recommendations to faculty, leadership, governance committees, and external stakeholders. Leadership and Collaboration Supervise, mentor, and evaluate the Senior Survey Researcher.

Coordinate survey research activities with assessment and institutional effectiveness priorities. Provide professional development on assessment, program review, and evidence-based improvement. Maintain documentation supporting Higher Learning Commission accreditation. Serve on institutional committees related to assessment, accreditation, institutional effectiveness, and student success.

Perform other duties as assigned.