Team Lead Career Specialist

We are looking for a highly driven Team Leader (TL) who can own end-to-end admissions performance by managing a team of counselors, improving lead conversions, and ensuring disciplined pipeline management.

Key Responsibilities

1. Team Management & Productivity

• Lead and mentor a team of Admission Officers / Counselors
• Set targets and monitor performance
• Conduct daily huddles and feedback sessions

1. Revenue & Conversion Ownership

• Own team admission targets and revenue goals
• Improve conversion metrics
• Drive closures on hot and warm leads

1. Lead Management & Allocation

• Ensure proper lead distribution
• Monitor follow-ups and CRM hygiene
• Coordinate with central team for lead quality

1. Sales Process Excellence

• Enforce structured counseling process
• Monitor call quality
• Handle escalations

1. Data Tracking & Reporting

• Track leads, conversions, and revenue
• Maintain dashboards
• Analyze source performance

1. Training & Development

• Train new joiners
• Conduct roleplays and coaching sessions

1. Cross-functional Coordination

• Work with marketing and operations teams Key Skills Required:
• Strong sales and leadership skills
• Excellent communication
• CRM experience (Zoho preferred)
• Data-driven mindset Eligibility: - 3–6 years in Sales / Admissions - 1–2 years in team handling
• Ed. Tech experience preferred