SAP Processes & Applications Specialist

Job Responsibilities

Regional COPA Support and Coordination Support the regional Center of Processes and Applications (COPA) with a team of IT experts across Finance/Controlling (FI/CO), Customer Service (CS), Customer Projects (CP), and Supply Chain Logistics (SCL). Serve as the lead for the Finance/Controlling (FI/CO) stream. Assist in developing and implementing the COPA strategy for Southeast Asia and Oceania.

Support the alignment and enablement of global initiatives in consideration of regional requirements. Facilitate the rollout of global solutions across the region, including the Small Entity Template (SET). Support regional ITP projects and initiatives. Contribute to talent development and capability building across the region.

Process and Application Optimization Ensure regional processes and tools are aligned with and enabled by global templates. Facilitate the localization of IT applications to meet regional requirements. Support the optimization and streamlining of the Small Entity Template (SET) rollout. Collaboration and Coordination Collaborate with central IT and business teams to ensure aligned and cohesive strategies.

Coordinate with regional business stakeholders to understand and address the user needs. Facilitate knowledge sharing and the adoption of best practices across the region. Organize regional superuser alignment for the Finance/Controlling (FI/CO) stream. Project Management Support Support the oversight of regional IT projects from initiation through completion.

Ensure projects are delivered on time, within scope, and within budget. Assist in managing project risks and issues, ensuring appropriate mitigation strategies are in place. Team Support and Development Support the Team Manager, COPA SEA, in developing the team’s knowledge base and strengthening overall capabilities. Ensure high-quality responses to regional users and their inquiries beyond individual stream responsibilities.

Promote a culture of continuous improvement and innovation. Performance Monitoring and Reporting Assist in developing key performance indicators (KPIs) to measure performance and success. Monitor and report on the performance of regional IT applications and processes. Ensure compliance with regional and global IT policies, standards, and governance requirements.

Qualifications

Knowledge, Skills and Abilities Knowledge of SAP systems and implementation practices. Proficiency in IT process management and application lifecycle management. Excellent verbal and written communication skills, with the ability to work effectively with people across different countries and cultures. Ability to support the setup and development of a new organizational unit from its initial stages.

Continuous improvement mindset, with a positive attitude toward driving change. Strong strategic planning and implementation skills. Self-motivated, with the ability to multitask and perform effectively in a fast-paced, dynamic environment. Ability to balance people and task priorities effectively. Ability to work independently and collaboratively as an integral member of the team.

Strong analytical and problem-solving skills. Well-organized, detail-oriented, and equipped with strong planning skills. Sensitivity to regional business practices and regulatory requirements.