Telecommunications Technician

Sebenza LLC is a woman owned small business operating out of Mc. Lean, VA. We currently have an immediate opening for a Telecommunications Technician to support our contract in Lanham, MD . Will provide support for network switches/firewalls/routers, video teleconferencing (VTC), webcast and Virtual Private Network (VPN) services.

The following are the required tasks that are expected for this position; other duties may be required as they are assigned. Provide Tier 1 & 2 telecommunication user support for: Install and support of telecommunications hardware; Diagnose and resolve network device configuration problems; Evaluate and implement bug fixes associated with security vulnerabilities; Evaluate and diagnose cabling, software and hardware problems; Provide technical support for webcast and video teleconferences Basic LAN troubleshooting skills/tools – TCP/IP, Trace-route, NBSTAT, PING, or other duties as assigned; Support technology upgrades – both hardware and software; Provide problem tracking support (CA Service.

Desk) – end-user desktop/server support; Perform root cause analysis Perform telecommunication equipment decommissioning Documentation of standard IT processes and procedures.

Required skills

5 to 10 years of experience Cisco switch/router and VPN administration Video Teleconferencing and/or Webcast administration Relevant Cisco Certifications: CCNA Cisco ACI Fabric experience The position requires that you must be able to pass a “Public Trust” background investigation.