Cluster Manager

A. Cluster Warehouse Operations Manage end-to-end warehouse operations across multiple locations covering inbound, storage, inventory, picking, packing, loading and dispatch. Ensure adherence to company SOPs and standardized processes across all warehouses. Monitor unloading, weighing, segregation, QC, GRN, barcoding, put-away, picking and dispatch activities.

Conduct regular warehouse visits, operational reviews and process audits. Identify bottlenecks and drive timely corrective actions. Ensure optimum warehouse capacity and space utilization. B. Inventory Management Drive inventory accuracy across all warehouses through WMS/ERP. Monitor cycle counts, physical verification and stock audits.

Investigate and resolve shortages, excess, damages and inventory discrepancies. Ensure proper material location management and traceability. Monitor ageing and non-moving inventory and initiate corrective actions. C. Fleet & Logistics Management Manage fleet and transportation operations across the cluster. Plan and optimize vehicle deployment based on volume, capacity, routes and TAT.

Drive route optimization and maximum vehicle utilization. Coordinate with transporters for timely vehicle placement and dispatch. Monitor vehicle utilization, turnaround time, route adherence and transportation cost. Drive reduction in empty running, waiting time and avoidable transportation costs. Ensure vehicle documentation, loading/unloading and safety compliance.

D. Reverse Logistics & E-Commerce Manage reverse logistics including collection, transportation, receiving, segregation and disposition. Monitor reverse logistics TAT and collection efficiency. Optimize routes and transportation resources. Coordinate with e-commerce and cross-functional teams for smooth execution. E. E-Waste, EHS & Compliance Ensure safe handling, segregation and storage of e-waste, lithium-ion batteries, electrical/electronic equipment and recyclable materials.

Ensure compliance with EHS guidelines, statutory requirements and company SOPs. Drive 5S, housekeeping, safety and safe material-handling practices. Conduct periodic safety and compliance audits across warehouses. F. Manpower & Team Management Plan and optimize manpower deployment across cluster warehouses. Monitor productivity, attendance and manpower availability.

Lead, coach and develop Warehouse Managers / Warehouse In-charges. Define performance targets and conduct periodic reviews. Identify manpower gaps and coordinate with HR for timely recruitment. Build second-line leadership and ensure business continuity. G. Vendor & Transporter Management Manage warehouse vendors, manpower agencies and transporters.

Monitor vendor performance against agreed KPIs/SLA. Conduct periodic performance reviews and drive corrective actions. Ensure vendor compliance with company policies, EHS and statutory requirements. Support cost optimization and commercial initiatives. H. Equipment & Infrastructure Ensure availability and utilization of MHE, weighing machines, scanners, printers, racks, docks and other equipment.

Monitor preventive and breakdown maintenance. Minimize equipment downtime. Identify infrastructure requirements based on business growth and capacity. Coordinate CAPEX/OPEX requirements with relevant stakeholders.