Customer Service Representative

Role: Customer Service Representative We are currently looking for a dedicated and customer-focused Customer Service Representative to join our team. The ideal candidate will possess strong communication skills, excellent problem-solving abilities, and a genuine passion for providing outstanding customer support. Location: Davao, Philippines Work Mode: On-site (Work From Office) Position: Full-Time Nature: Voice, Email and Chat Why Join Us?

Day 1 HMO ( can add 1 free dependent after 1 year up to 3 dependents) Perfect Attendance Bonus Paid Leave after 3 months tenure Transportation Allowance Rice Subsidy Clothing allowance Childcare Center Onsite Pharmacy Retirement Plan Medicine and Vision Reimbursement Qualifications: Preferably minimum of 1 year experience in a customer service role.

No prior experience required – Fresh graduates are welcome to apply Strong verbal and written English communication skills Excellent problem-solving and multitasking abilities Demonstrated patience and empathy in customer interactions Proficient in using computers and relevant software applications Ability to thrive in a fast-paced, team-oriented environment Key Responsibilities: Handle customer inquiries through phone, email, and chat Resolve customer complaints and issues in a timely and efficient manner Provide accurate product information and basic technical support Document customer interactions and maintain detailed records Follow up with customers to ensure issues are fully resolved and satisfaction is achieved If you're passionate about delivering excellent customer service and are ready to grow with a dynamic team, we want to hear from you!