Customer Service Executive

Job Roles & Responsibilities: Record and update information submitted by transport companies in the system Record and update information of vehicle details in the system Check incoming emails and faxes on request for changes in transport delivery schedule Provide guidance on transport requirements and address queries Conduct play-back on vehicles’ past movements and locations Record and report to the Authority of any system fault or technical error Requirements Job Requirements: Possess at least 3 GCE ‘O’ level passes or equivalent Able to communicate in English and a Mother Tongue Language Possess basic computer literacy skills such as Microsoft Office applications Past working experiences managing calls in a call-centre or an operations centre Able to understand the regulatory controls and measures governing the transport of Petroleum and Flammable Materials (P&FMs) in Singapore.