Customer Success Manager (Remote US)

Our Customer Success team sits at the center of these relationships. We partner closely with customers to ensure they achieve their business outcomes, scale their connected fleets, and grow their partnership with Particle over time.

As a Customer Success Manager, you will own the post-sale relationship for a portfolio of accounts. You’ll guide customers from initial deployment through production scaling, drive retention and expansion, and serve as the primary point of accountability for customer outcomes at Particle.