Patient Representative

Job Details: Job Location: Waterloo

• Waterloo, IA, Salary Range: Undisclosed, Travel Percentage: Minimal, Job Category: Admin
• Clerical, Patient Representative At Wolfe Eye Clinic, we create Better Vision for a Better Life. We have an immediate opening for a full-time Patient Representative based in Waterloo Responsibilities include: Greeting patients and visitors and providing courteous, caring, and professional assistance during their clinic visit. Patient registration and dismissal. Answering telephone calls in a clear professional manner. Making, canceling, and rescheduling patient appointments. Gathering, verifying, and entering demographic and insurance information. Collecting payments and issuing receipts. Opening and/or closing the clinic according to scheduled rotation. Maintaining patient records according to HIPAA guidelines. Effectively interacting with co-workers, physicians, and patients. Performing other duties as needed.

Qualifications

Ability to demonstrate strong patient service skills. Ability to effectively enter information into a variety of computer programs. Ability to portray a professional attitude and appearance. Ability to demonstrate strong verbal and written communication skills. Ability to thrive in a fast pace environment. Preferred (but not required) qualifications are: Previous experience in a medical office.

Previous experience with an electronic medical record or medical office software. If you are interested in being part of a quality driven organization while receiving a competitive wage, daytime work hours, M-F work schedule and benefits (health and dental, 401k, paid-time off, etc.), please apply. EOE Qualifications: