Customer Support Executive

Customer Support Executive Location: Infopark, Kochi Experience: 0–2 Years (Freshers with excellent English proficiency are welcome to apply) Qualification: Bachelor's Degree (Mandatory) Salary: Up to ₹3.4 LPA Shift: Rotational Shift Responsibilities Respond to customer queries promptly and professionally through Email & Chat.

Provide accurate and timely resolutions while ensuring a high level of customer satisfaction. Handle customer interactions with empathy and maintain a positive customer experience. Maintain accurate records of customer interactions and update internal systems. Meet quality, productivity, and service standards while following company processes.

Requirements

Bachelor's Degree. Excellent spoken and written English communication skills are mandatory. Strong customer service, interpersonal, and problem-solving skills. Basic computer knowledge and willingness to work in rotational shifts.