Assistant Manager - JACK in the BOX

Essential Duties and Responsibilities

• Assist in managing day-to-day restaurant operations, including staffing, scheduling, and workflow management.
• Supervise, train, and motivate team members to deliver exceptional customer service.
• Support the Restaurant Manager in inventory control, ordering, and stock management.
• Ensure compliance with food safety, sanitation, and health regulations.
• Monitor restaurant performance metrics, including sales, labor costs, and customer satisfaction.
• Handle customer concerns and complaints professionally and promptly.
• Participate in hiring, onboarding, and performance evaluations of staff.
• Maintain cleanliness, organization, and visual standards of the restaurant.
• Act as Manager on Duty in the absence of the Restaurant Manager.
• Promote a positive team culture and adherence to company policies.

Qualifications

• High school diploma or equivalent required; Associate degree or higher preferred.
• Minimum 3 years of restaurant or food service management experience preferred.
• Strong leadership, organizational, and communication skills.
• Ability to handle multiple priorities in a fast-paced environment.
• Knowledge of POS systems, cash handling, and inventory management.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Ability to stand for extended periods and lift up to 40 lbs.