Restaurant Manager - Jack in the Box

Position Summary

The Restaurant Manager is responsible for overseeing all daily operations of the BIR Travel Plaza restaurant location, which operates 24 hours per day. The role ensures efficient service delivery, exceptional customer satisfaction, and adherence to company policies and quality standards. This position requires a hands-on leader committed to fostering a positive work environment, developing staff, and maintaining high standards of food quality, safety, and cleanliness.

Essential Duties and Responsibilities

• Direct and supervise all restaurant operations to ensure consistent, high-quality service and food preparation.
• Manage and develop restaurant staff through effective training, coaching, and performance evaluations.
• Oversee recruitment, onboarding, and scheduling to ensure proper staffing levels are maintained.
• Monitor daily operations, including food quality, presentation, sanitation, and safety compliance.
• Manage inventory, food ordering, and product rotation to ensure freshness and cost control.
• Track and analyze key performance metrics such as sales, labor, and food costs, implementing strategies to achieve profitability goals.
• Ensure compliance with all local, state, and federal health and safety regulations, as well as company policies and procedures.
• Respond promptly and professionally to customer feedback or complaints, ensuring positive guest experiences.
• Lead by example to promote a culture of teamwork, accountability, and excellent service.
• Continuously evaluate restaurant operations to identify and implement process improvements.