Senior Manager - Portfolio Insights

Reporting to the General Manager, Strategy & Digital Operations, the Senior Manager

• Portfolio Insights will lead a team responsible for portfolio performance analysis, commercial intelligence and strategic reporting across the Collection Services division. In this pivotal leadership role, you will establish the single source of truth for portfolio performance, client reporting and strategic insights. Working closely with executive leaders, operational teams and external stakeholders, you will translate complex data into actionable recommendations, identify portfolio risks and opportunities, and drive initiatives that improve commercial outcomes, operational efficiency and client performance. Leading a team of analysts and reporting specialists, you will play a critical role in shaping business strategy, optimising portfolio performance and influencing decision-making across the organisation.

Key Responsibilities

Lead portfolio diagnostics and performance analysis across multiple client and portfolio segments Identify emerging risks, performance trends and commercial opportunities through advanced analytics Develop and maintain executive-level reporting, strategic reviews and client performance packs Own commercial pricing, underwriting models, tenders and RFP submissions Partner with operational leaders to design and implement performance improvement strategies Lead, coach and develop a high-performing team of quantitative analysts and reporting specialists Establish robust benefit-tracking frameworks to measure initiative outcomes and support continuous improvement Ensure reporting governance, compliance, data quality and security standards are maintained at all times What We're Looking For Proven experience leading portfolio analytics, commercial analysis, strategic finance or underwriting functions Strong commercial acumen with the ability to build compelling business cases and influence strategic decisions Advanced analytical capability with experience using SQL, Power BI and large-scale data environments Solid experience translating complex analytics into clear commercial recommendations Exceptional stakeholder management, presentation and communication skills Demonstrated leadership experience developing high-performing analytical teams Tertiary qualifications in Statistics, Mathematics, Computer Science, Economics, Finance or a related quantitative discipline (MBA highly regarded) What's In It for You?

Opportunity to influence business strategy and commercial outcomes at a senior level Lead and further develop a high-performing analytics and insights function Exposure to executive leadership and major client stakeholders Ongoing professional development and career progression opportunities We offer a range of benefits, including flexible hybrid working, performance-based bonuses, wellbeing support through EAP and gym discounts, health insurance benefits, novated leasing options, member rates for car share providers, a relaxed dress code, and complimentary breakfast snacks and fresh fruit in the office.

About Us

Credit Corp is Australia's largest provider of sustainable financial services to the credit-impaired consumer segment. We are an ASX-listed company with over 2,000 employees across Australia, New Zealand, the USA and the Philippines. We work closely with regulators to provide sustainable financial solutions that help improve our customers' circumstances and support their pathway to mainstream financial inclusion.

The diversity of our people is core to our ability to innovate, grow and achieve great outcomes for our people, customers, shareholders and the community. We are committed to attracting and retaining a workforce that reflects the diverse communities in which we operate and encourage applications from candidates of all backgrounds.

We are committed to improving employment opportunities for Aboriginal and Torres Strait Islander peoples and strongly encourage applications from Aboriginal and Torres Strait Islander candidates.