Client Manager

Client Partnership Retention: Build and nurture long-term client relationships through proactive account management, seamless policy renewals, and ongoing servicing excellence Risk Advisory Solution Design: Assess client risk profiles to develop and present customized insurance strategies and placement recommendations that align with their business objectives Strategic Negotiation: Engage directly with underwriters to negotiate competitive policy terms, coverage enhancements, and premium structures Client Education Support: Provide expert guidance on coverage nuances, risk-related inquiries, and policy optimization to empower informed decision-making Claims Advocacy: Manage the claims process end-to-end, collaborating with loss adjusters, insurers, and external partners to ensure fair and timely settlements Operational Coordination: Oversee the end-to-end placement workflow, ensuring smooth communication and execution among clients, underwriters, and internal Business Development: Drive new client acquisition and organic growth through targeted marketing initiatives, cross-selling, and robust retention strategies Market Intelligence: Stay abreast of industry trends, regulatory changes, and market shifts; contribute to special projects and strategic initiatives as required