Travel Front Office Manager - Inforhms and Alice System

Front Office Manager - ASAP Start

Position: Front Office Manager Assignment Type: Travel / Task Force Location: Boulder, CO Pay Rate: $1,160 weekly Start Date: ASAP

Position Overview

We are seeking an experienced and dependable Front Office Managerto oversee daily front office operations and ensure an exceptional guest experience at our hospitality property in Mount Washington, NH. The ideal candidate will have strong leadership skills, extensive hotel front office experience, and hands-on knowledge ofInforHMS and Alice systems. The candidate must be comfortable managing front desk operations, leading a team, and coordinating with other departments to maintain smooth hotel operations.

Key Responsibilities

• Oversee daily front office operations, including front desk services, guest relations, reservations, and room assignments.
• Lead, supervise, and support front office staff to ensure efficient operations and excellent guest service.
• Manage check-in and check-out procedures and ensure a smooth guest experience.
• Use the InforHMS property management system to manage reservations, room availability, guest information, and front office transactions.
• Use the Alice system to coordinate guest requests, service tasks, and communication between departments.
• Handle guest complaints and resolve service issues professionally and efficiently.
• Coordinate with housekeeping, maintenance, and other departments to ensure timely responses to guest needs.
• Monitor room availability, arrivals, departures, occupancy, and special guest requests.
• Prepare reports, manage staff schedules, and support front office administrative tasks.
• Train, coach, and mentor front office team members.
• Ensure compliance with hotel policies, procedures, service standards, and safety requirements.
• Support hotel management with additional operational responsibilities as needed.

Qualifications

• Previous experience as a Front Office Manager, Assistant Front Office Manager, or in a similar hotel leadership role preferred.
• Required: Hands-on experience using InforHMS and Alice systems.
• Strong knowledge of front desk procedures, reservations, guest relations, and hotel operations.
• Experience supervising, training, and managing front office staff.
• Excellent leadership, communication, organizational, and problem-solving skills.
• Ability to handle guest concerns and resolve issues professionally.
• Ability to work effectively in a fast-paced hospitality environment.
• Dependable, professional, and team-oriented.
• Willingness to assist with other hotel operations as needed.

Assignment Details

• Pay rate to be confirmed
• Weekly pay
• Travel / Task Force opportunity
• Travel expenses to and from the client facility are covered
• Opportunity for additional Task Force assignments

Ready for your next Task Force assignment? Apply today!

I understand that Bridge Point may conduct background checks and/or obtain consumer and investigative reports in connection with my application or employment, as permitted by the Fair Credit Reporting Act (FCRA) and applicable state laws. These reports may include information about my criminal history, employment, education, driving record, and other job-related data. I authorize the Company and its agents to obtain and use such reports and understand that I will receive a separate FCRA disclosure and authorization form. I also understand that employment may be contingent on passing a drug and/or alcohol test, and if applicable, I consent to the release of prior DOT-regulated drug and alcohol test results in accordance with 49 CFR Part 40.25. I release the Company and its agents from liability for the lawful use of this information and understand that this is not a contract of employment, and that if hired, my employment will be at-will unless otherwise stated in writing