Senior Manager – Global Ocean Process Excellence

Design standardized, scalable operating models and future-state workflows across the global ocean network Conduct process discovery sessions with regional and country teams to diagnose bottlenecks, control weaknesses, and inefficiencies Lead global transformation initiatives from initial scoping and prioritization through to regional deployment and adoption Formulate comprehensive SOPs, work instructions, and implementation frameworks tailored to operational realities Coordinate regional process excellence managers to ensure full alignment with corporate standards and transformation goals Partner with digital and IT teams to translate process designs into functional technical specs, user tools, and automated workflows Collaborate with capability development teams to convert operational updates into actionable training content and user guides Track workstream progress, mitigate operational risks, and report on key process improvement metrics across active regions Engage cross-functional stakeholders across Ocean Operations, IT, Finance, HR, and Commercial units to maintain organizational alignment