Technical Support Specialist – English ITH

Do you like solving technical problems and explaining them in simple terms? Silver Bell Group is hiring English-speaking Technical Support Specialists for our international clients. Join our team and grow with us.

Responsibilities

• Help customers solve technical issues through voice, chat and email
• Document issues and solutions, and escalate complex cases to the right team Requirements
• Fluent English (both written and spoken)
• 1+ year of experience in technical support, IT helpdesk or a similar role
• Good understanding of operating systems, common software and basic networking
• Strong communication skills and patience with customers What's in it for you
• Hybrid work, with modern offices in the center of Belgrade
• Defined individual career path with room for professional growth
• Opportunity for advancement within the company
• Extra earnings through our referral program
• Team-building activities
• Good work-life balance