Chick-fil-A Kitchen Shift Leader

Company: Chick-fil-A Milpitas Town Center Owner/Operator Zach Jones brings 13 years of Chick-fil-A experience and a passion for developing others. He leads with a coaching mindset, creating a supportive, team-oriented culture where individuals are challenged to grow, pursue excellence, and positively influence those around them.

Zach believes in investing in people and helping them reach their full potential. Through hands-on leadership experience, coaching, and professional development, team members have opportunities to strengthen their skills, build confidence, and grow as leaders. Zach's vision is to create a guest-obsessed restaurant that delivers exceptional food quality, safety, and hospitality.

Guided by the core values of Teamwork, Excellence, Perseverance, Influence, and Integrity, his team strives to make a positive impact on one another, their guests, and the community. Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years Chick-fil-A is the fastest growing Quick Service Restaurant in the nation Chick-fil-A is on Forbes Lists for Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022) Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024 Value and Appreciate Employees Health Insurance (Once Eligible) Excellent Career Advancement Opportunities Hands-On Leadership Development and Coaching 401K (Once Eligible) Meal Allowance Per Shift Never work on Sundays Fun Team Events and Leadership Appreciation Activities Supportive, Team-Oriented Work Environment Opportunity We are looking for a motivated, team-oriented Back of House Shift Leader to join our team at Chick-fil-A Milpitas Town Center!

This hands-on leadership opportunity is ideal for someone who thrives in a fast-paced environment, leads by example, and is passionate about developing others. You will play a key role in maintaining food safety and quality standards, supporting daily kitchen operations, and creating a positive team culture. With an experienced Owner/Operator who is committed to coaching and developing future leaders, this is an exciting opportunity to grow professionally while making a meaningful impact!

Your Impact Drive Operational Excellence: Lead daily Back of House operations, ensuring consistent food quality, accuracy, and efficiency while upholding Chick-fil-A standards. Lead and Support the Team: Create a positive, team-oriented environment where team members feel supported, motivated, and encouraged to succeed.

Coach and Develop Others: Provide hands-on training, constructive feedback, and accountability to help team members grow and perform at their best. Maintain Food and Team Safety: Ensure food safety procedures, quality assessments, and restaurant policies are consistently followed while maintaining a safe working environment.

Champion Quality and Consistency: Pay attention to the details, uphold high standards, and ensure every guest receives fresh, safe, and high-quality food. Lead with Integrity: Demonstrate teamwork, excellence, perseverance, influence, and integrity while setting a positive example for the entire team. Background Profile Previous leadership experience preferred, ideally in a restaurant or kitchen environment Must have basic understanding of all kitchen operations Bilingual in English and Spanish (preferred) Strong communication skills with the ability to coach, motivate, and hold team members accountable Team-oriented, dependable, and able to thrive in a fast-paced environment Passion for Chick-fil-A's values, with a commitment to teamwork, excellence, perseverance, influence, and integrity Apply now and you will be contacted ASAP.