Chick-fil-A Restaurant Operations Manager

Company: Chick-fil-A King George Owner/Operator Nolan Volk has been leading Chick-fil-A King George since November 2023. He prioritizes intentional leadership development, personal growth, and creating a fun, supportive culture where team members feel valued and challenged to succeed. Nolan's vision is for Chick-fil-A King George to be a cornerstone of the community, making a positive impact on guests and those around them through genuine care, compassion, and wholehearted service.

Chick-fil-A King George opened in November 2023 and is continuing to grow, offering opportunities for leaders to help shape the restaurant's culture, develop its team, and contribute to its long-term success. Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years Chick-fil-A is the fastest growing Quick Service Restaurant in the nation Chick-fil-A is on Forbes Lists for Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022) Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024 Value and Appreciate Employees Health Insurance Contribution Direct2Care (Virtual Healthcare) Paid Vacation Performance-Based Bonuses Employee Meal Allowance Tuition Discounts at Over 100 Colleges Never work on Sundays Excellent Career Advancement Opportunities Opportunity We are looking for a passionate, results-driven Restaurant Operations Manager to join our team at Chick-fil-A King George!

This hands-on leadership opportunity is ideal for someone who thrives in a fast-paced, team-oriented environment and is passionate about delivering remarkable guest experiences. You will play a key role in driving operational excellence, developing future leaders, and shaping a positive team culture. With opportunities for professional growth and the chance to make a lasting impact on a growing business and the King George community, this is more than just a job.

It's an opportunity to build a meaningful career! Your Impact Drive Operational Excellence: Oversee Front of House operations, ensuring Chick-fil-A standards are consistently met while delivering a remarkable guest experience. Develop High-Performing Teams: Identify, coach, and develop future leaders while building a strong leadership pipeline and fostering a culture of growth and accountability.

Lead with Purpose: Inspire and empower Front of House team members, setting clear expectations, providing consistent feedback, and holding the team accountable to high standards. Champion Safety and Excellence: Maintain a clean, safe, and organized environment while ensuring compliance with food safety standards and operational procedures.

Elevate the Guest Experience: Create a culture of genuine hospitality, identify opportunities to go above and beyond for guests, and continuously improve the overall guest experience. Drive Business Growth: Partner with the Owner/Operator and fellow leaders to improve operational efficiency, manage labor costs, achieve performance goals, and contribute to the restaurant's continued growth.

Background Profile 2+ years of restaurant leadership experience, preferably in a high-volume environment Proven ability to develop teams and drive operational results Strong understanding of restaurant operations and financial performance Self-motivated, organized, and proactive problem solver Passion for servant leadership and Chick-fil-A's values Apply now and you will be contacted ASAP.