Senior Process Executive

Responsibilities

• Experience-1-2 years • Manage monthly utility billing processes to ensure accurate and timely resident statement generation. • Gather and validate billing inputs to maximize revenue recovery for clients. • Review billing outputs, investigate variances, and ensure billing accuracy and consistency. • Partner with clients to finalize utility statements and meet established billing timelines. • Analyze reports and datasets to identify discrepancies and drive resolution. • Collaborate with cross-functional teams to efficiently move properties through the billing cycle. • Provide timely pre-bill reports and secure client approvals while maintaining quality standards. • Develop and maintain expertise in utility billing and expense management software platforms. • Apply company policies, procedures, and best practices to resolve issues and escalate when necessary. • Manage multiple billing processes simultaneously while meeting strict deadlines and service-level commitments.