Specialized Expression of Interest

We are currently seeking expressions of interest from SCRMs and CRMs who are interested in joining our specialized environment. This opportunity is open for our Specialized Department, for all shifts, 6:00 AM to 3:00 PM, 8:30 AM to 5:30 PM Shifts. For this round, we will have openings that will commence at the start of March.

Specialized will be responsible for handling all new portfolios amongst the US business up to the first 30 days (First Point), Higher Balance Portfolios of $10K+ (High Balance), and working with customers to find a solution before them moving out to an attorney (Pre-Legal). Across the specialized as a whole, you will be responsible/part of a team that collects North of a Million dollars in fresh money each month!

What’s in it for you: A high performing environment Increased bonus potential: Set Bonus tier of $1,750 + for revenue ($1,925+ for SCRMs) & $650 + upside for Paid/Paying Quarterly awards Become an integral part of the growth and development of our business What you need to succeed: Strong consistency in P1 ranking/achieving monthly revenue, paid/paying and conversion rates.

Excellent punctuality and adherence to attendance policy. Great attitude & willingness to take on feedback. Adaptability to learn how to discuss higher lump sums, and short term quality arrangements Focus on hot lists and follow up’s daily, build your ability to converse with customers quickly to understand their situation for the ideal outcome Demonstrate CCS values with alignment to our core business objectives: Doing the right thing – displaying role modelling behaviors, including with compliance Making it happen – consistently achieving targets Being open and honest – giving and constructively receiving feedback Please submit your expression of interest detailing how you demonstrate the following essential criteria.

If you’re interested in the role and want to know more, please do not hesitate to contact Megan Cassidy ext. 2407 (Specialized Operations Manager) & Tanner Sillito ext. 5870 (First Point Operations Manager), by Teams or by Email to discuss the role and any questions you may have. We look forward to hearing from you!