Senior ServiceNow Developer

Bravium Consulting is a dynamic and rapidly growing firm specializing in technology and management consulting for both public and private sector clients. Our team of skilled, certified professionals is dedicated to delivering innovative, effective, and fast-executing solutions. As a three-time Service. Now Partner of the Year—winning Creator Workflow Partner of the Year in 2022, Service.

Now Store Partner of the Year in 2024 AND 2025 Service. Now Worldwide Innovation Partner of the Year! — we take pride in our expertise and commitment to excellence. At Bravium, we believe that our people are our greatest strength , which is why we invest in hiring top talent who align with our core values: Strive for Greatness Do the Right Thing Foster Teamwork Respect Each Other Grow Together We are seeking a Senior Service.

Now Developer to join our team supporting federal government clients. This role is ideal for experienced professionals with strong technical expertise in the Service. Now platform, including custom development, integrations, and module configuration. The ideal candidate brings a solutions-oriented mindset, a deep understanding of Service.

Now architecture, and a passion for delivering impactful, mission-focused applications in a fast-paced environment. Job Functions: Lead the design, development, and implementation of complex Service. Now solutions across multiple modules (e.g., ITSM, HRSD, CMDB, Custom Applications) in support of federal clients. Translate business requirements and technical specifications into scalable, secure, and efficient Service.

Now configurations and custom development. Develop and maintain scripts (e.g., Business Rules, Script Includes, Client Scripts), integrations (REST/SOAP APIs), and UI components within the Service. Now platform. Collaborate with architects, analysts, and stakeholders to ensure technical solutions align with agency mission goals and federal compliance standards.

Oversee and contribute to unit testing, debugging, and performance tuning to ensure high-quality, reliable code. Serve as a technical mentor and peer reviewer for junior developers, sharing best practices and ensuring adherence to coding standards. Participate in Agile ceremonies, including sprint planning, backlog grooming, and retrospectives, while contributing to technical documentation and knowledge transfer.

Support ongoing optimization by recommending platform enhancements, process automation opportunities, and roadmap improvements based on Service. Now capabilities and federal agency needs. Skills and Abilities Extensive hands-on experience with core Service. Now modules such as ITSM, ITOM, SPM, and Sec. Ops, including configuration, scripting, and custom application development within federal environments.

Proficient in gathering, analyzing, and translating complex functional and technical requirements into scalable Service. Now solutions that meet federal agency needs. Strong expertise in designing and optimizing workflows, business rules, client/server scripts, UI policies/actions, and automated processes to support mission-critical operations.

Solid understanding of Agile and Scrum methodologies as applied to federal IT delivery, including experience working in hybrid Agile/Waterfall program structures. Knowledgeable of federal compliance and security standards including FISMA, FedRAMP, NIST 800-53, and their impact on platform architecture, data governance, and system authorization.

Skilled at collaborating with CORs, program managers, product owners, and end-users to align technical solutions with strategic objectives, while ensuring clear communication and stakeholder engagement. Experience integrating Service. Now with external systems using REST/SOAP APIs, MID servers, and other standard integration frameworks.

Strong problem-solving mindset with the ability to troubleshoot complex issues and provide long-term, maintainable solutions in a fast-paced federal contracting environment.

Education

& Certifications : U.S. Citizenship is required Active Public Trust clearance or the ability to obtain one ITIL Foundations Certification Service. Now Application Developer Certification Service. Now Implementation Specialist Certification Service. Now Application Developer Certification Bachelor’s degree (or equivalent experience) in Business, Information Systems, Computer Science , or related field Experience: 5+ years experience supporting the implementation, administration, configuration, and/or development of an ITSM tool.

4+ years experience in Service. Now development – experience should include scripting, tool configuration, design work, technical configuration, and deployment; specifically, candidates shall possess the skill to develop on the Service. Now platform including the creation and/or customization of the core applications 5+ years with working or developing in any one of the following programming languages: JavaScript, PHP, C, Java, Perl, HTML or HTML 5. Generating detailed documentation. About Bravium Consulting Bravium Consulting provides technology and management consulting services for the public and private sectors. Our team is comprised of skilled, certified consultants that help clients achieve success with effective, created, and rapidly-executed solutions. Bravium Consulting is rapidly growing and we are always looking for intelligent and motivated people to join our team. We are committed to excellence so training, supporting, and empowering our team is a top priority for us. We offer competitive salaries and a comprehensive benefits package which includes: 15 PTO days 11 paid holidays Medical Insurance Dental Insurance Vision Insurance Short Term and Long Term Disability coverage with 100% premium support 401k Program with Bravium matching 100% of up to 4% of salary Training Program Employee Assistance Program Maternity Leave Paternity Leave Annual performance bonuses Referral bonus Flexible work arrangements Access to robust training and professional development program Employee Assistance Program (EAP) for mental health and wellness support Bravium Consulting verifies candidate identity as part of its hiring process to prevent interview fraud and protect company and client data. Identity verification is conducted after a conditional offer of employment and prior to the start date is a required condition of employment . Bravium Consulting is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.