Sales Agent – English language

Silver Bell Group is one of Serbia’s leading and fastest-growing outsourcing companies. We partner with more than 50 international clients across a variety of industries, building teams that support their day-to-day operations and business across global markets. We are currently looking for motivated, communicative and sales-oriented people to join our Sales teams.

Your responsibilities

Conduct outbound calls to existing and potential customers Communicate with customers in English in a clear, confident and professional manner Present products and services and identify sales opportunities Understand customers’ needs and recommend suitable solutions Perform cross-selling and up-selling activities Handle inbound calls generated from outbound campaigns Maintain a positive customer experience while achieving sales targets and KPIs What we are looking for Minimum 1 year of experience in sales, telemarketing or contact center Fluent English, both spoken and written Strong communication and interpersonal skills Confident and goal-oriented approach to sales Familiarity with CRM systems Ability to work in a dynamic, performance-driven environment What we offer The opportunity to work in an international environment with global clients Remote, hybrid or office-based work, depending on the specific project and client requirements Opportunities to grow within the company and take on new responsibilities The chance to gain valuable experience and develop your skills through work on different projects Modern offices in central Belgrade for projects that require office-based work An employee referral program with the opportunity to earn additional income Team-building activities and the opportunity to work with colleagues from different countries and cultures We are looking for people who communicate confidently, enjoy working with customers and are motivated by achieving results.

Apply today and get to know Silver Bell Group!