Mental Health Associate

Key Responsibilities

Oversee day-to-day administrative operations of the practice Manage scheduling, phone calls, and client intake coordination Support clinicians with documentation, systems management, and communication Assist with billing coordination, insurance verification, and records maintenance Maintain confidentiality and uphold HIPAA standards at all times Ensure the physical and emotional environment of the office remains trauma-informed and client-centered Coordinate with vendors, maintain supplies, and assist with special projects or events Qualifications Required: High school diploma or equivalent (Associate’s or Bachelor’s degree preferred) Minimum 2 years of administrative or office management experience (healthcare or counseling setting preferred) Excellent communication, organization, and multitasking skills Proficiency with Microsoft Office Suite and Google Workspace Professionalism and discretion in handling confidential information Compassionate, reliable, and client-centered demeanor Preferred: Experience in mental health, wellness, or nonprofit environments Familiarity with EHR systems (Thera.

Nest, Simple. Practice, or similar) Knowledge of insurance and billing processes Bilingual (English/Spanish) Benefits & Growth Opportunities Supportive, wellness-oriented work culture Professional development and training opportunities Flexible scheduling Salary $16 - $20 per hour