Customer Care Agent (Maltese Speaking Required)

Our client, a well established organization in Malta, is currently seeking a Customer Care Agent to join their team. Recruiting applicants already residing in Malta.

Key Responsibilities

Handle customer enquiries via phone, email, and online channels. Assist with customer requests and complaints in a professional manner. Record cases accurately and escalate issues when required. Provide excellent customer service while meeting quality standards. Support general administrative tasks when needed.

Requirements

Previous experience in customer service, call centre, or a similar customer facing environment. Fluent in English and Maltese (written and spoken). O Level standard of education or equivalent. Good knowledge of Microsoft Office (Word and Excel). Strong communication, problem solving, and attention to detail skills.

Benefits

Health Insurance. Membership. Free parking.