Secretary - Intake Clarendon

Job Title: Secretary

• Intake Clarendon (1067) Program: Mental Health Intake Location: Clarendon, TX Salary: $15.66 / hour Job Type: Full-Time Why Join Texas Panhandle Centers (TPC)? At TPC, passion and meaningful work are rewarded. As a 501(c)(3) non-profit behavioral health (BH) and intellectual & developmental disability (IDD) provider, we offer a supportive environment where you truly make a difference in your community. Student Loan Forgiveness: 501(c)(3) designation qualifies employees for Public Service Loan Forgiveness (PSLF). Low-Cost Healthcare: Urgent Care visits for a low $10 co-pay, Teladoc (100% free for household), plus comprehensive Medical, Dental, & Vision. Retirement Match: Automatic 1% enrollment into a 457 Plan, plus up to 6% Employer Match in 403(b)/457 Plan. Generous PTO & Holidays: PTO accrual, standard holidays, PLUS 3 annual Floating Holidays (Mental Health, Celebrate Diversity, and Day to Remember). Life & Disability Insurance: Employer-paid life insurance (1.5x annual salary) and optional supplemental coverage. TPC Full Summary of Benefits FY2027 Position Overview: Texas Panhandle Centers is seeking a Mental Health Intake Clerk (1067) to deliver trauma-informed care and clerical support functions in the behavioral health program for clients across Clarendon and the surrounding service area of the Texas Panhandle.

Key Responsibilities

Maintain ethical and professional communications at all times using respectful trauma-informed care language. Serve as the office manager for the Behavioral Health Clinic in Clarendon. Manage daily activities of the clinic including phone coverage, scheduling and handling client appointments, data entry, and obtaining vitals as required.

Utilize clinical software and reports effectively to meet requirements established by the Center. Interact with clients over the phone and in-person in an effective and courteous manner, including those experiencing a crisis. Adhere to TPC Business Code of Conduct and report concerns when ethical and/or business standards defined in the code are compromised.

Qualifications

& Credentials: Education & Credentials (Required): High School Diploma or GED. One semester (12 credit hours) of accredited college work, OR a minimum of 8 th grade reading comprehension level as evidenced by a qualifying score on the Adult Basic Learning Examination (ABLE). 1 year of clerical or secretarial work experience.

Computer-oriented with excellent customer service skills. Organized, detail oriented, self-motivated and able to work as a team. Valid Texas Driver’s License with an insurable driving record. At least 18 years of age. Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA).

Full statement can be found in Informational Documents .

Preferred Qualifications

Bilingual (English/Spanish) is a strong plus. Texas Panhandle Centers is an Equal Opportunity Employer.