Stream Monitoring Operater

This is a remote position. We are hiring for a Weekend Stream Monitoring Operator role for an international client in the live sports broadcasting industry . This is a remote position supporting live streaming operations for global sports events.

Key Responsibilities

Monitor multiple live sports streams via dashboards Detect and report issues (stream drops, audio/video quality, etc.) Follow predefined procedures (runbooks) to resolve issues Communicate with team and clients via Slack (text only) Log incidents in the system What you will NOT do: No phone calls or direct client calls No engineering decisions No work outside provided systems Requirements: Strong written English Comfortable with dashboards / basic technical tools Detail-oriented and reliable Availability for weekend shifts Stable internet connection Nice to have: Experience in customer support, NOC, QA, or streaming/broadcast