Customer Support Specialist - Greek language

As part of an exclusive project expansion, Silver Bell Group is looking for a detail-oriented professional to support a globally recognized luxury brand, delivering premium written customer experience entirely in Greek across digital channels.

Key Responsibilities

Provide high-quality live chat support in Greek, ensuring linguistic accuracy, clarity, and a refined tone Manage written customer communication via chat and email, in line with luxury service standards Handle translation and written requests based on client and project requirements Collaborate with internal teams to resolve inquiries efficiently through written channels Requirements: Fluent in Greek language with excellent written skills and strong command of grammar and tone Ability to handle translation tasks based on client requests and guidelines Good knowledge of English as a backup language High attention to detail, professionalism, and customer-focused mindset What we offer: Opportunity to work with a globally recognized brand in the luxury retail and fashion industry Friendly, multicultural team with a supportive and collaborative working environment Structured onboarding process and continuous professional training Hybrid work model, combining remote work with occasional office presence