IT Support Specialist (L2)

We are looking for an IT Support Specialist (L2) to support business users and internal teams in resolving application and system-related issues. This role is ideal for someone who enjoys problem-solving, working with business systems, and user communication. What You’ll Do Provide second-level (L2) application and system support Analyze and resolve user requests within agreed timelines Maintain documentation and ticketing systems Assist with application configuration and system maintenance Perform security checks in line with internal guidelines Deliver user training and support knowledge sharing Support IT projects and collaborate with L3 teams when needed What We’re Looking For Advanced English proficiency Basic knowledge of .

NET, C#, and SQL Server Familiarity with ITIL and basic project management Good MS Office skills Strong communication and customer-oriented mindset Proactive and team-oriented What You’ll Get Supportive and friendly work environment Learning and development opportunities Work with real business systems and applications