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Forward Bank

9 open roles

Customer Support Representative

Marshfield, WI, USFull-timePosted Oct 5, 2026

Job description

Named American Banker's "Best Banks to Work For" six consecutive years an d Certified TM by Great Place To Work....H ere's your chance to Move FORWARD with us and see what all the excitement is about! Forward Bank seeks an outgoing, service-oriented professional for a full time Customer Support Representative position at our Marshfield or Park Falls office.

The Customer Support Representative is the first point of contact for customer calls and emails, and handles customer inquiries and transactions via phone or email in an accurate and professional manner.

Qualifications

High school diploma or equivalent Previous experience in a banking role and/or call center experience is preferred Exceptional customer service and communication skills Strong computer skills, specifically with e-services or online/digital banking Ability to manage multiple tasks in a fast-paced environment Join our team and help us live our mission....

To Move Our Communities FORWARD !

Description copied from Forward Bank's careers page. Read the full posting before you apply.

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