Sales Agent

Silver Bell Group is a dynamic fast-expanding outsourcing company where recruitment is an operational driver and not just a support function. We support 50+ international clients across different industries by building, managing and leading teams for them. In this role, you will play a key part in engaging with both existing and prospective clients, pres enting financial products and services in a clear, confident, and professional manner.

Your primary focus will be outbound communication—building strong client relationships, identifying customer needs through a consultative approach, and offering tailored solutions that contribute to business growth while ensuring a positive customer experience. Your Main Responsibilities: Conduct outbound calls to existing and potential customers Communicate with clients in English, providing clear and professional information Present products and services, and identify sales opportunities Perform cross-selling and up-selling activities Provide high-quality customer support and ensure a positive customer experience Handle inbound calls generated from outbound campaigns Achieve monthly KPIs related to sales and service performance What We Are Looking For: At least 1 year of experience in sales, telemarketing, or a contact center Strong communication skills in English (spoken and written) Basic computer skills and familiarity with CRM systems (experience with Salesforce is a plus – training provided) Availability for shift work (full-time) Goal-oriented mindset and motivation to work in a performance-driven environment What We Offer: Competitive salary and performance-based bonuses Modern office space in the center of Belgrade Clear career development path and opportunities for advancement Supportive and team-oriented work atmosphere