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Silverbellgroup

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IT Support Specialist

Niš, SerbiaFull-timePosted Aug 31, 2026

Job description

We are looking for an IT Support Specialist to support business users and internal teams in resolving application and system-related issues. This role is ideal for someone who enjoys problem-solving, working with business systems, and communicating with users. What You’ll Do Provide application and system support to business users Analyze and resolve user requests within agreed timelines Maintain and update support documentation and ticketing systems Assist with application changes and system maintenance Perform security checks based on internal guidelines Train users on business applications and systems Support small to medium IT projects Work closely with other IT teams What We’re Looking For Advanced English skills Basic knowledge of .

NET, C#, and SQL Server Familiarity with ITIL and basic project management Good MS Office skills Strong communication skills and customer-focused mindset Reliable, proactive, and team-oriented What You’ll Get Supportive and friendly work environment Learning and development opportunities Work with real business systems and applications

Description copied from Silverbellgroup's careers page. Read the full posting before you apply.

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