Dining Room Supervisor

At 81 Oaks Senior Living, dining is much more than serving meals—it is one of the most meaningful parts of our residents' day. We are seeking a hands-on, hospitality-driven Dining Room Supervisor to lead our Front-of-House Dining Services team. This highly visible leadership role is responsible for creating an exceptional resident dining experience while developing Servers, supporting Lead Server(s), maintaining operational excellence, and partnering closely with the Executive Chef.

If you're passionate about coaching people, leading by example, and creating memorable dining experiences, we'd love to meet you.

Position Overview

• Lead daily Front-of-House dining room operations.
• Create and manage Front-of-House schedules while ensuring appropriate staffing coverage.
• Coach, mentor, and develop Servers and Lead Server(s).
• Deliver an exceptional hospitality experience for residents, families, and guests.
• Partner with the Executive Chef to elevate service standards and dining operations.
• Maintain cleanliness, organization, and operational readiness throughout the dining room.
• Serve as the primary Front-of-House leader during meal service.

Key Responsibilities

• Oversee daily dining room operations and meal service execution.
• Create Front-of-House schedules and manage schedule changes, shift swaps, and staffing coverage.
• Monitor staffing levels, overtime, and labor utilization.
• Conduct daily pre-shift huddles and communicate operational priorities.
• Communicate daily specials and ensure Servers confidently present menu features.
• Provide real-time coaching, mentoring, and accountability.
• Partner with Lead Server(s) to onboard and train new team members.
• Monitor resident satisfaction and proactively resolve service concerns.
• Maintain dining room cleanliness, organization, side work completion, and inspection readiness.
• Coordinate reservations and private dining requests in conjunction with the Concierge.
• Support special events and holiday meals.
• Cover open shifts when necessary.

Qualifications

• Previous leadership experience in restaurant, hospitality, senior living, country club, hotel, or food service operations required.
• Experience supervising Front-of-House teams preferred.
• Previous senior living, hospitality, restaurant, country club, or hotel leadership experience preferred.
• Strong scheduling, organization, and time management skills.
• Excellent communication and coaching abilities.
• Ability to lead with professionalism while holding team members accountable.
• Strong customer service and problem-solving skills.
• Ability to work a balanced schedule that includes both opening and closing shifts.
• Ability to pass a drug and alcohol screening
• Ability to pass a Level 2 background screening – additional information available at: https://ahca.myflorida.com/health-quality-assurance/bureau-of-central-services/background-screening What We're Looking For
• A hospitality-minded leader who enjoys serving others.
• A visible leader who leads by example.
• A coach who develops people through encouragement and accountability.
• Strong organizational and multitasking skills.
• A collaborative team player.
• A hands-on leader willing to jump in wherever needed.
• A professional committed to creating an exceptional dining experience. Why Join 81 Oaks?
• Opportunity to shape and elevate the resident dining experience.
• Collaborative leadership team committed to operational excellence.
• Resident-centered culture focused on hospitality, dignity, and kindness.
• Opportunity to mentor and develop a growing Front-of-House team.
• Make a meaningful impact on the lives of seniors and their families.