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Data Center Shift Manager
Job description
Your role
As the Datacenter Shift Manager in Koropi, you will be at the center of our operations - leading people, driving performance, and ensuring our Data Center infrastructure operates safely, efficiently, and reliably around the clock. You will manage a team of Shift Engineers providing 24/7 coverage and act as the escalation point for operational issues and critical incidents.
This is a daytime management position and does not form part of the shift rotation.
What You'll Do
Lead, mentor, and develop a team of Shift Engineers operating in a 24/7 environment. Take overall responsibility for day-to-day Data Center operations across electrical, mechanical, and facility systems. Ensure effective monitoring of preventive and corrective maintenance activities with specialist maintenance teams. Act as the primary escalation point during incidents, coordinating rapid response and service restoration.
Foster a strong safety-first culture and ensure compliance with operational procedures, standards, and best practices. Review operational performance, conduct incident investigations, and drive continuous improvement initiatives. Manage escalations and provide on-call support for critical operations when required. Ensure accurate reporting, shift handovers, and operational documentation are maintained to the highest standards.
What You'll Need
Proven experience working in mission-critical or Data Center environments. Strong technical knowledge of electrical and mechanical infrastructure, including UPS systems, generators, cooling systems, and associated plant equipment. Previous experience leading or managing teams supporting 24/7 operations. Ability to remain calm under pressure and make sound decisions during critical incidents.
Excellent leadership, communication, and stakeholder management skills. A proactive, hands-on approach with a strong focus on operational excellence and continuous improvement. Commitment to safety, quality, and delivering exceptional service in a high-availability environment. English and Greek speaker Why Join Us Work in a high-impact, always-on environment Take on a leadership role with real ownership Be part of a team that values performance, safety, and innovation
Description copied from Digital Realty's careers page. Read the full posting before you apply.
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