Job description
Job Summary
The Relationship Manager in Guntur is responsible for building and maintaining strong relationships with clients, understanding their financial needs, and offering suitable banking products and services to ensure customer satisfaction and business growth.
Job Responsibilities
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Develop and nurture lasting relationships with individual and corporate clients in the Guntur region. * Identify client needs and provide tailored financial solutions, including deposit accounts, loans, investments, and other banking services. * Proactively engage with clients to understand their financial goals and provide personalized advice.
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Achieve individual and team sales targets for various banking products and services. * Prepare and present financial reports and proposals to clients. * Resolve client inquiries and complaints efficiently and professionally. * Collaborate with internal teams, including product development, operations, and credit, to ensure seamless service delivery.
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Stay updated on market trends, competitor activities, and regulatory changes to provide informed advice to clients. * Conduct regular client reviews and provide ongoing support to maintain high levels of customer retention. * Identify opportunities for cross-selling and up-selling to existing clients. Job Qualifications * Bachelor's degree in Business, Finance, Economics, or a related field.
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Proven experience (typically 3+ years) in a relationship management, sales, or client-facing role within the banking or financial services industry. * Strong understanding of banking products, financial markets, and investment principles. * Excellent communication, interpersonal, and negotiation skills. * Ability to build rapport and trust with clients effectively.
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Strong analytical and problem-solving abilities. * Results-oriented with a proven track record of achieving sales targets. * Proficiency in using CRM software and other banking applications. * Ability to work independently and as part of a team. * Knowledge of the local Guntur market and client base is preferred.